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Unlock the Full Potential of Intercom with OpenGraphy's Agent Onboarding & Training

Intercom certified partner
The most advanced tools are only as effective as the people using them. OpenGraphy’s Agent Onboarding & Training services go beyond mere tool instruction; we offer a comprehensive program designed to equip your agents with the expertise they need to maximize Intercom’s potential. In a world where data integrity is paramount, our training also incorporates the ethical use of technology, teaching your agents how to leverage Intercom to handle and protect internal confidential data.

Why Agent Onboarding & Training is Crucial

The Role of Skilled Agents

While technology has taken over many aspects of customer engagement, the human element remains irreplaceable for complex queries and situations. Skilled agents are essential to provide a personalized and effective customer experience.

Ethical and Secure Data Handling

In the digital age, improper data handling can lead to significant repercussions, both legally and reputationally. Proper training in ethical data management is not just a good-to-have but a must.

What Our Agent Onboarding & Training Offers

Comprehensive Skill Building

Our training modules cover the A-to-Z of Intercom functionalities. From managing the chat interface to handling complex ticketing systems, we ensure your agents are well-equipped for all scenarios.

Data Ethics Training

Our training modules cover the A-to-Z of Intercom functionalities. From managing the chat interface to handling complex ticketing systems, we ensure your agents are well-equipped for all scenarios.
In addition to functionality training, we offer modules on the ethical handling of data. Your agents will learn how to manage, store, and utilize internal confidential data within Intercom securely.

Why Choose OpenGraphy?

Experts in OpenAI and Intercom

OpenGraphy isn’t just another digital agency; we specialize in OpenAI technologies. Our deep understanding of AI and machine learning adds a layer of expertise that most training programs lack.

Ongoing Support

Our relationship doesn’t end with training. OpenGraphy offers ongoing support to ensure your agents continue to make the most out of Intercom’s constantly evolving features and capabilities.
Equip your customer support agents with the skills they need to excel at Intercom. Reach out to OpenGraphy for a custom quote on our comprehensive Agent Onboarding & Training program. Make the most of your Intercom investment with specialized training tailored to your specific needs.

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