Modern businesses are not just about selling products or services; they are about creating meaningful relationships with customers. Intercom is an excellent tool to build these relationships, but it comes with its own set of complexities. From setting up chatbots to integrating support tickets, a full-fledged Intercom environment requires expertise.
A half-baked Intercom integration can do more harm than good. If not integrated properly, you might miss critical customer queries, face data inconsistencies, or even jeopardize customer relationships. To avoid these pitfalls, a full integration package is essential.